Privacy Policy

Effective Date: 5/18/2026

1. Introduction

Schlouch Incorporated (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and individuals who interact with us. This Privacy Policy describes how we collect, use, and share information when you visit our website or communicate with us, including through phone calls and SMS messaging via RingCentral.

2. Information We Collect

If you are a website visitor, this includes when you:

  • Interact with us on social media. When you interact with our social media pages on social networking websites, such as Facebook, X, LinkedIn, Instagram, and YouTube (each a “Social Media Page” and collectively, “Social Media Pages”), we collect basic engagement metrics and use it to tailor content and marketing and use it to improve user experience as set forth in this section. Please note that we do not control the use or storage of the information that you have posted to any social networking websites. This information is collected and processed by the social networking websites for their own purposes, including marketing. For more information on how Facebook, X, LinkedIn, Instagram, and YouTube use your personal information, please see Facebook’s Privacy Policy, X’s Privacy Policy, LinkedIn’s Privacy Policy, Instagram’s Privacy Policy, and YouTube’s Privacy Policy.
  • Social Media Pages. When interacting with our Social Media Pages, we collect, from you, your personalidentifiers (first and last name) and visual information (photograph (i.e., profile picture)), as well as any information that you provide when interacting with our Social Media Pages (e.g., commenting, sharing, and rating). We use this information to advertise our products, for events and invitations, and to communicate with users via the contribution and comment function. Because our Social Media Pages are publicly accessible, when you use them to interact with other users, for example by posting, leaving comments or liking or sharing posts, any personal information that you post in them or provide when registering can be viewed by others or used by them as they see fit. The content posted on our Social Media Pages or other public areas of social networking websites can be deleted in the same way as other content that you have created. If at any time you want content posted to be deleted, please email your request to us at https://schlouch.com/contact/.
  • Community Management. We collect, from you, your contact, including “likes”, shares, messages and other interactions with the content, in order to analyze and evaluate how our content is perceived, to learn from it, and to improve our public relations efforts.
  • Page Insights. When you visit our Social Media Page, the applicable Social Network records your IP address and other information about your usage behavior on our Social Media Page. The Social Network collects this information through trackers in the browser of your device or via the advertising ID (IDFA from Apple or GAID from Google), when you open the Social Network app through your mobile device (e.g., smartphone or tablet). The Social Network uses this information to provide us with statistical evaluations of the use of our Social Media Page. We receive this information directly from Social Network, in the form of aggregated data and anonymous statistics regarding certain data points, such as: age; gender; city/country; device; inquiries from fans about other Social Media Pages; region and language settings of the users; proportion of men and women; the number of people reached; clicks on posts, “likes” and reactions; comments and shared content; and total video views. We use this information to analyze and improve the advertising campaigns we conduct through our Social Media Pages. We do not collect or process any other personal information in connection with Social Network “Page Insights” function.

We do not retain this information independently. For information on data protection and the storage period on the Social Network in relation to its Insights function, see the Social Network privacy policy linked above. It has been contractually agreed with the Social Network that the Social Network is responsible for providing you with information about the processing for Page Insights.

  • Information Processed Solely by Social Networks. We do not know how the Social Networks use personal information for their own purposes, how long the personal information is stored on the Social Networks or whether the Social Networks’ data is passed on to third parties. If you are currently logged in to a Social Network as a user, the Social Network automatically collects, through trackers on your device, your Social Network ID or a link between the Social Network ID and the advertising ID (IDFA from Apple or GAID from Google) when you open the Social Network app through your mobile device (e.g., smartphone or tablet). This enables the Social Network to understand that you have visited our Social Media Page along with other social media pages that you have clicked on, whether you clicked on Social Network buttons integrated into websites that partner with the Social Network, and other online interactions that report user data to the Social Network. Based on this data, content or advertising tailored to you can be offered. You can find more information about the personal information collected by Social Networks, how it is used and how long it is stored by visiting the Social Network’s privacy policies, linked above.
  • Interact with the Services. In addition to the personal information you provide directly to us, we will also collect information from you automatically as you use the Services via cookies, pixels, web beacons, and similar tracking technologies.

We use essential, performance, marketing, and analytics cookies to collect your usage, device, and location information (determined through your IP address) when you interact with the Services. We use this information to: (i) enhance user experience on the Services; (ii) conduct analytics to improve the Services; (iii) prevent fraudulent use of the Services and detect unlawful activity; and (iv) diagnosis and repair website errors, and, in cases of abuse, track and mitigate the abuse. Analytics and advertising cookies may be considered a sale or sharing under the California Privacy Rights Act. To opt out, please visit Do Not Sell or Share My Personal Information.

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

  • Name
  • Company name
  • Phone number
  • Email address
  • Project details or service inquiries
  • Any other information submitted through forms, emails, or communications

Automatically Collected Information

When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website

Communication Data (Calls & SMS)

If you communicate with us via phone or SMS (including through RingCentral):

  • We may collect your phone number, message content, and timestamps
  • Calls may be logged or recorded for quality assurance and training purposes

How We Use Your Information

We may use your information to:

  • Respond to inquiries and provide services
  • Communicate about projects or service updates
  • Send appointment confirmations or project-related messages
  • Improve our website and operations
  • Maintain business records
  • Comply with legal obligations

SMS Communications and Consent

By providing your mobile phone number and opting in, you consent to receive SMS messages from Schlouch Incorporated for purposes such as:

  • Project updates
  • Appointment reminders
  • Service notifications
  • Customer support

Important Notices:

  • Message and data rates may apply
  • Message frequency may vary
  • You may opt out at any time by replying STOP to any message
  • For assistance, reply HELP or contact us at 610-926-7070 or
  • Visit https://schlouch.com/privacy-policy/ to see our privacy policy and conditions.
  • SMS consent and phone numbers will never be shared with third parties or affiliates under any circumstances. SMS consent is not shared with any third parties or affiliates for marketing purposes.

We use RingCentral, a third-party communications provider, to send and manage SMS communications.

Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers (e.g., RingCentral)
  • Legal or regulatory authorities when required by law

Data Security

Schlouch implements appropriate technical and organizational security measures, such as access controls and encryption, to protect the personal information that we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. However, no security measure or modality of data transmission is 100% secure, and we are unable to guarantee the absolute security of the personal information we have collected from you.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Meet legal, accounting, or reporting requirements

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Opt out of marketing communications

To exercise these rights, contact us at: https://schlouch.com/contact/

Third-Party Services

Our website or communications may involve third-party providers such as RingCentral.

Cookies and Tracking

We use Google Analytics to collect information on your use of the Website for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there (for more information about how Google collects and uses the information see here). Google Analytics also receives information about you from applications you have downloaded or services that you use that partner with Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on, which can be accessed here. You can also adjust your Ad Settings or change settings in your Google My Activity if you are signed into your Google Account.

We aggregate and anonymize data. We aggregate and anonymize the data we collect for benchmarking purposes and for internal analytics. We maintain and use this data in deidentified form. We will not attempt to reidentify the data, unless it is necessary to determine whether our deidentification processes satisfy applicable data protection laws.

Children’s Privacy

We collect information of individuals over age fourteen (14) who apply for job applications with our clients.  The Services are not intended for individuals under the age of fourteen (14) years. If we learn that we have collected or received personal information from individuals under the age of fourteen (14), we will delete the personal information. If you believe we have personal information on individuals under the age of fourteen (14), please contact us at the contact information provided below.

Changes to This Policy

We may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website and/or via email, and obtain your consent, if required.

Contact Us

If you have any questions about this Privacy Notice or need to access this Privacy Notice in an alternative format due to having a disability, please use the contact information below:

Schlouch Incorporated
PO Box 69
Blandon, PA 19510
Phone: 610-926-7070
Email: https://schlouch.com/contact/